10DLC Registration: The Complete Guide for Political Campaigns
Everything you need to know about 10DLC registration, compliance requirements, and how to maximize delivery rates for political texting
10DLC Registration: The Complete Guide for Political Campaigns
If you're running political text campaigns in 2024 and beyond, 10DLC registration isn't optional - it's essential. Proper registration is the single biggest factor determining whether your messages reach voters or get filtered by carriers.
Yet many campaigns struggle with confusing requirements, slow registration processes, and unclear guidance on political use cases. This guide cuts through the complexity.
What Is 10DLC?
10DLC stands for "10-Digit Long Code" - standard phone numbers (like 555-123-4567) used to send high-volume text messages.
The History: Why 10DLC Exists
Before 2021, campaigns could send mass texts from regular phone numbers without registration. This led to massive spam problems, and carriers (AT&T, Verizon, T-Mobile) started aggressively filtering messages.
In response, carriers and industry groups created the 10DLC framework:
Goals:
- Reduce spam and scam texts
- Improve message quality for consumers
- Create accountability for high-volume senders
- Enable better filtering of legitimate vs. illegitimate messages
How it works: Organizations must register their brand (who you are) and campaign (what you're texting about) with The Campaign Registry (TCR), which shares this information with carriers.
Properly registered campaigns enjoy:
- ✅ Higher delivery rates (95-99%)
- ✅ Higher throughput (messages per second)
- ✅ Lower filtering by carrier spam systems
- ✅ Better sender reputation
Unregistered or improperly registered campaigns face:
- ❌ Delivery rates as low as 20-40%
- ❌ Severe throttling (slow message delivery)
- ❌ Carrier filtering and blocking
- ❌ Potential number suspension
Bottom line: 10DLC registration is the difference between messages that reach voters and messages that disappear into the void.
The Two-Part Registration Process
10DLC registration requires two steps:
Step 1: Brand Registration
Your brand is your organization - the campaign, PAC, party committee, or advocacy group sending messages.
Information required:
- Legal business name
- EIN (Employer Identification Number) or Tax ID
- Business type (political organization, LLC, etc.)
- Business address
- Contact information
- Website
- Vertical/industry (political)
Timeline: Usually approved within 24-48 hours (with a competent provider)
Cost: Typically $4-15 one-time fee
Step 2: Campaign Registration
Your campaign (in TCR terminology) describes what you're texting about and the nature of your messages.
Information required:
- Campaign description
- Message samples
- Use case category (political)
- Opt-in method
- Volume estimates
- Privacy policy and terms of service
Timeline:
- Political campaigns: 24-48 hours with fast providers (like Political Comms)
- Can take 7-14 days with slow providers
Cost: Typically $10-15 per campaign
Important: You need one brand registration, but may need multiple campaign registrations if running different types of messaging (e.g., one for GOTV, one for fundraising).
Political Use Case: Special Requirements
Political campaigns have unique 10DLC requirements that differ from commercial businesses.
Declaring Political Use
When registering your campaign, you must select "Political" as the use case. This tells carriers you're sending political messages, which have different legal protections and requirements than commercial marketing.
Why this matters:
- Carriers apply different filtering rules to political vs. commercial messages
- Political speech has First Amendment protections
- Opt-in requirements differ (political texts don't always require prior written consent like commercial do)
- Throughput limits may vary
Message Content Requirements
Your message samples must:
- Clearly identify the sender (campaign or organization name)
- Include opt-out instructions (e.g., "Reply STOP to opt out")
- Represent actual messages you'll send
- Avoid spam triggers (all caps, excessive punctuation, deceptive content)
Good political message sample:
Hi Sarah! This is Mike with the Johnson for Congress campaign. Election Day is Nov 5. Can we count on your vote? Reply STOP to opt out.
Bad message sample:
URGENT!!! DONATE NOW!!! Your candidate needs you TODAY! Click here immediately!!!
Compliance Documentation
Some carriers require proof of:
- FEC registration (for federal campaigns)
- State campaign committee registration
- Valid political organization status
Pro tip: Have these documents ready before starting registration to speed the process.
Common Registration Mistakes
Avoid these errors that delay approval or hurt delivery:
1. Generic Business Use Case
Mistake: Selecting "marketing" or "business" instead of "political"
Impact: Carriers apply stricter filtering, lower throughput, potential violations of TCPA
Fix: Always declare political use for political campaigns
2. Vague Campaign Descriptions
Mistake:
"We send messages to our contacts"
Better:
"Peer-to-peer political messaging for voter outreach, GOTV, volunteer recruitment, and fundraising for the Johnson for Congress campaign"
Why it matters: Clear descriptions help carriers understand your messaging and reduce filtering
3. Poor Message Samples
Mistake: Using overly aggressive, spam-like samples
Impact: Rejection or low trust scores from carriers
Fix: Provide representative, compliant samples that show legitimate political communication
4. Wrong Business Type
Mistake: Registering as an individual or sole proprietor when you should register as a political committee
Impact: Delays, rejections, mismatched records
Fix: Register using your official campaign committee information and EIN
5. Incomplete Information
Mistake: Missing website, invalid EIN, incomplete address
Impact: Automatic rejection, multi-day delays
Fix: Have all information ready before starting:
- Official campaign name
- EIN/Tax ID
- Physical address
- Website (even a simple one)
- Contact phone and email
- Privacy policy
Timeline and Expectations
How long does 10DLC registration take?
With a Good Provider (Like Political Comms)
Brand registration: 24-48 hours Campaign registration: 24-48 hours Total time to sending: 2-4 days
With a Slow Provider
Brand registration: 3-5 days Campaign registration: 7-14 days Total time to sending: 10-19 days
Why the difference?
Fast providers:
- Have dedicated political workflows
- Pre-populate correct information
- Know exactly what carriers need
- Have direct TCR relationships
- Handle resubmissions quickly if needed
Slow providers:
- Use generic business templates
- Require campaigns to figure out information themselves
- Don't specialize in political
- May have multi-tier registration processes
Planning ahead: Start registration at least 1-2 weeks before you need to send messages. Last-minute registration causes problems.
Trust Scores and Throughput
Once registered, carriers assign a trust score that determines message throughput.
Trust Score Levels
High Trust (75-100):
- Throughput: 4,500+ messages/minute per number
- Delivery: 98%+
- Filtering: Minimal
Medium Trust (50-74):
- Throughput: 240-1,500 messages/minute per number
- Delivery: 90-95%
- Filtering: Moderate
Low Trust (1-49):
- Throughput: 60-240 messages/minute per number
- Delivery: 70-85%
- Filtering: High
Standard (default for most political):
- Throughput: 60 messages/minute per number
- Delivery: 85-95%
- Filtering: Moderate
How to Improve Trust Score
Register correctly:
- Complete all fields accurately
- Provide clear campaign descriptions
- Use good message samples
Maintain good practices:
- Honor opt-outs immediately
- Avoid spam content
- Keep complaint rates low (under 0.1%)
- Maintain consistent messaging patterns
Build reputation over time:
- Start sending early (don't wait until the week before the election)
- Send regularly (not just massive blasts once)
- Monitor and respond to engagement
Use a provider with carrier relationships:
- Providers like Political Comms have direct carrier connections
- Better visibility into filtering issues
- Faster resolution of problems
Managing Multiple Campaigns
If you're running different types of messaging, you may need multiple campaign registrations.
When You Need Multiple Campaigns
Different use cases:
- GOTV campaign (voter turnout)
- Fundraising campaign (donations)
- Volunteer recruitment campaign
- Issue advocacy campaign
Different message types:
- Peer-to-peer (human-sent messages)
- Automated (scheduled broadcasts)
Different organizations:
- Candidate committee
- Party committee
- Independent PAC
- Issue advocacy group
When One Campaign Is Enough
If all your messages are:
- From the same organization
- Similar in nature (political outreach)
- Using the same opt-in method
- Sent to the same general audience
One campaign registration usually suffices.
Pro tip: Ask your provider. Political Comms helps campaigns determine the optimal registration structure.
Opt-In and Consent
While political campaigns have more flexibility than commercial businesses, you still need to manage opt-ins properly.
What Counts as Opt-In for Political Texting
Unlike commercial marketing (which requires "prior express written consent"), political messages can rely on:
Explicit opt-in:
- "Text me updates" checkbox on website
- Keyword opt-in (text "JOIN" to 55555)
- Verbal consent during canvassing
Implied consent:
- Existing relationship (donor, volunteer, supporter)
- Public voter file contact
Best practice: Document your opt-in method in your 10DLC campaign registration.
Required Opt-Out Handling
Regardless of opt-in type, you must honor opt-outs:
Requirements:
- Process STOP, UNSUBSCRIBE, QUIT, CANCEL, END
- Stop sending immediately (within seconds, not hours)
- Send confirmation message
- Never contact again
Example:
Voter: STOP
Auto-reply: You've been unsubscribed from Johnson for Congress messages. You will receive no further texts. Reply START to rejoin.
Choose a platform with automatic opt-out handling (like Political Comms).
Maintaining Compliance
10DLC registration isn't one-and-done. Ongoing compliance matters.
Monitor Delivery Rates
Track carrier-specific delivery:
- AT&T delivery rate
- Verizon delivery rate
- T-Mobile delivery rate
Red flags:
- Sudden drops in delivery (indicates filtering)
- Increasing carrier error codes
- High SPAM reports
Update Campaign Information
If your messaging changes significantly, update your campaign registration:
- New message types
- Different use case
- Volume increases
Renew Annually
Campaign registrations typically require annual renewal:
- Small fee ($10-15)
- Confirm information is still accurate
- Update if needed
Handle Number Changes
If you change phone numbers:
- Register new numbers under your existing campaign
- Don't use unregistered numbers
- Deactivate old numbers properly
Red Flags: Bad Providers
Watch out for providers who:
Take too long:
- Weeks instead of days for registration
- No transparency about timeline
- Vague answers about status
Don't understand political:
- Try to force you into "marketing" use case
- Don't have political-specific workflows
- Can't explain political requirements
Hidden fees:
- Charge extra for "expedited" registration (should be standard)
- Recurring monthly fees per campaign
- Surprise charges for carrier fees
Share opt-outs:
- Pool suppression lists across all clients
- Lose 10-30% of your reach
- Not compliant with best practices
Lack transparency:
- Won't show you delivery reports
- No carrier-level error codes
- Vague about throughput limits
Choosing the Right Provider
Look for a platform that:
Specializes in political:
- Understands campaign deadlines
- Has political-specific registration workflows
- Fast registration (24-48 hours)
Has direct carrier relationships:
- One hop to carriers, not resellers
- Real-time delivery reporting
- Carrier-level error codes
Provides isolated opt-outs:
- Your opt-outs belong to you
- Not shared across all clients
- Maximizes your reach
Offers transparent pricing:
- Clear per-message costs
- No hidden fees
- Guaranteed lowest pricing
Includes full support:
- Helps with registration
- Answers compliance questions
- Resolves delivery issues quickly
At Political Comms, we check all these boxes:
- ✅ 24-48 hour registration
- ✅ Political-specific workflows
- ✅ Direct carrier relationships
- ✅ Isolated opt-out lists
- ✅ 97.8% delivery rates
- ✅ Transparent, lowest pricing
Getting Started
Ready to register for 10DLC? Here's what you need:
Gather information:
- Legal campaign name
- EIN/Tax ID
- Physical address
- Website URL
- Contact phone and email
- Sample messages you'll send
- Privacy policy URL
- FEC/state registration (if applicable)
Choose your provider:
- Look for political specialization
- Fast registration timelines
- Direct carrier relationships
- Isolated opt-outs
Submit registration:
- Provide accurate information
- Select "political" use case
- Include good message samples
Wait for approval:
- 24-48 hours with good providers
- Monitor email for any questions
Start sending:
- Test delivery across carriers
- Monitor performance
- Maintain compliance
The Bottom Line
10DLC registration is the #1 factor in political text message delivery rates. Get it wrong, and your messages don't reach voters. Get it right, and you'll enjoy 95-99% delivery.
Keys to success:
- ✅ Register early (don't wait until the last minute)
- ✅ Choose a provider that specializes in political
- ✅ Provide accurate, complete information
- ✅ Select "political" use case
- ✅ Include compliant message samples
- ✅ Monitor delivery and maintain compliance
What to avoid:
- ❌ Slow providers (weeks instead of days)
- ❌ Generic business workflows
- ❌ Incomplete or inaccurate registration
- ❌ Providers who share opt-outs
- ❌ Last-minute registration
At Political Comms, we've registered over 2,000 campaigns with 24-48 hour turnaround, 97.8% delivery rates, and the support you need to succeed.
Ready to register for 10DLC? Get started with Political Comms - we handle the entire process.
Questions about 10DLC or compliance? Contact our team - we're here to help.
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